Gunn & Swain is a fast growing lifestyle brand and ecommerce company based in sunny southern California.
Gunn & Swain Customer Service & Inventory Manager
Gunn & Swain is a fast growing lifestyle brand and ecommerce company based in sunny southern California. We are currently looking to add an experienced Customer Service & Operations Manager to our team in San Diego.
We have years of experience in marketing and social media and are looking for someone who wants to be a part of a growing brand and learn a ton while getting your hands a little dirty…. most likely at the beach when you help us on site for photo shoots.
- Creates content for blogs, social media & email
- Helps manage photoshoot and marketing calendar
- Manages blogger outreach
- Assists with product descriptions and listing new items
Customer Service & In-House Sales Support
- Wholesale order entry & inventory management (orders product & supplies as needed/ tracks and manages warehouse inventory)
- Oversees daily email communications with retail customers; issues return authorizations as needed
- Responsible for daily communications with independent sales force and internal sales accounts
- Initiates bi-annual inventory cycle count
Hours: Part-Time, up to 20 hours per week
- Bachelor’s Degree preferred with 2+ years’ experience in a customer service role
- Proven retail and inventory management experience
- Proven ability to implement process improvement initiatives
- Strong decision making and problem solving skills
- Excellent communication skills
- Enjoys helping others and takes pride in providing solutions for customers
- Ability to write professional correspondence that meets the standards set forth by Gunn & Swain
- Ability to focus in a dynamic environment
- High attention to detail and organizational skills
- General computer and software knowledge (MS Office, Google Docs, Google Email & some Adobe CS preferred)
- Knowledge of Shopify, MailChimp or other eCommerce and email platforms is a plus
This is a PAID position. Rate will be determined based on experience.